Enchanted Closet in Columbia, SC Open now

Reviews about Enchanted Closet

• ★ ★ ☆ ☆ ☆

  October 07, 2019, by A Google User
  First, I will say the clothes were cute and the only reason for 2 stars rather than 1. They were also priced as I expected...most over $50. The bad rating comes from the customer service. I came in looking specifically for a birthday outfit for my daughter. When I entered, no other customers were in the store. Two ladies were behind the counter having a conversation. One gave me a muffled "hi". Nothing else. Did not ask if I needed to be helped or anything. Another customer came in and she was greeted with open arms...apparently a frequent shopper. Yet another customer came in and one of the ladies got up, went over to her and asked if there was anything she was looking for. I was floored. I found items I liked and absolutely refused to purchase anything until I was spoken to. I will never set foot in here again nor will I recommend it to anyone. Customer service is critical in shops like these. I guess this one doesn't need any new customers. Stay away unless they know who you are or you will get shunned like it was. It was truly appalling!